Metro Sales Office at Metro Center to Re-open with Expanded Hours on Feb 26

Metro Center

Metro Sales Office at Metro Center to Re-open with Expanded Hours on Feb 26

by Larry Janezich

Metro’s in-person sales office is moving back to an inside Metro Center Station and will offer expanded hours, starting February 26, 2018.

The announcement, by press release, stated, “The new Metro Center Sales Office will be open weekdays from 8 a.m. until 6 p.m. – two hours later than the existing sales office at Metro Headquarters, which closes at 4 p.m. The new location will allow customers to conveniently purchase SmarTrip® cards, add value to their card, purchase senior and specialty cards and pick-up bulk sales packages – all without exiting the Metrorail system.”

“Metro Center is the center of Metro, making it the ideal location for our sales office,” said Dennis Anosike, Metro’s Chief Financial Officer. “Relocating the sales office to a space within the rail system will maximize convenience for visitors and customers, who will now be able to purchase fare products without leaving Metro.”

At a January 6 DDOT community meeting at Barracks Row’s Miracle Theater on proposed Circulator Bus changes, Heather Foote – representing Capitol Hill Village – pleaded with officials to consider providing an indoor location in DC where residents can purchase Senior Discount Smart Cards.  She told officials that since the location at Metro Center was eliminated, the only place in the District to buy a Senior Discount Card is the outdoor location at Metro sales office at 600 Fifth St, NW.  Capitol Hill Corner reported on that meeting here:  http://bit.ly/2m2Z2E3

While it is clear that many factors went into the decision to re-open the Metro Center outlet, Foote’s comments brought home to DDOT, at least, needs of seniors in the system which needed to be addressed.

The existing sales office at Metro Headquarters will permanently close on February 23, 2018.